Welcome to Golden Spiced! These Terms & Conditions govern your use of our website [https://goldenspiced.co/] and services. By accessing or placing an order through our site, you agree to be bound by these terms. Please read them carefully.
1. General Information
Golden Spiced operates from:
📍 88 Mina Road, St Werburgh’s, Bristol BS2 9XW
📞 01174 500986
🕔 Open 7 Days | 5PM – 11PM
We reserve the right to update or change these terms at any time without prior notice. Continued use of our website means you accept any new or modified terms.
2. Ordering
- All orders placed through our website are subject to availability and confirmation.
- You must ensure that all order details (including delivery address and contact number) are accurate.
- Once an order is confirmed, it cannot be modified or canceled without our approval.
3. Pricing & Payment
- All prices listed on the website are in GBP (£) and include applicable taxes.
- We reserve the right to change prices at any time.
- Payment must be made via the secure options provided on our website.
- We are not responsible for delays or issues caused by third-party payment providers.
4. Delivery & Collection
- We aim to deliver your food within the estimated time. However, delivery times may vary due to traffic, weather, or high demand.
- For collection orders, please arrive at the agreed pickup time to ensure freshness and service quality.
- We reserve the right to refuse delivery or service in cases of abuse, threats, or repeated no-shows.
5. Allergies & Dietary Requirements
- Please inform us of any allergies before placing your order.
- While we take every precaution, we cannot guarantee our food is free from trace allergens due to shared kitchen equipment.
6. Refunds & Complaints
- If you are unhappy with your order, please contact us immediately.
- Refunds may be issued at our discretion, depending on the nature of the complaint and time reported.
- Complaints must be made within 24 hours of receiving your order.
7. Website Usage
- You agree not to use our website for any unlawful or harmful activity.
- All content (text, images, design) is the property of Golden Spiced and must not be copied or reused without permission.
8. Privacy Policy
Your use of our site is also governed by our Privacy Policy, which explains how we collect and protect your personal data.
9. Governing Law
These Terms & Conditions are governed by the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the local courts.
10. Contact Us
If you have any questions or concerns about these Terms & Conditions, feel free to contact us:
📞 01174 500986
🌐 https://goldenspiced.co/
📍 88 Mina Road, St Werburgh’s, Bristol BS2 9XW